Refund policy
No Return / No Refund Policy
At Mayon Boutique, all products are carefully checked and packed before dispatch to ensure they reach you in perfect condition.
🚫 No Returns or Refunds
All purchases made through our website are final sale. We do not accept returns, exchanges, cancellations, or refund requests once an order has been placed.
We kindly request you to check the product details, size, colour, measurements, and other information carefully before placing your order.
📦 Damaged or Incorrect Items
In the unlikely event that you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.
To help us resolve the issue, please provide:
- Your Order ID
- Clear photos of the product
- A continuous unboxing video, starting from the sealed package
Requests without the required proof may not be considered.
⚠️ Important
- Products cannot be returned due to change of mind, size preference, colour preference, or personal choice.
- Once an order is confirmed, cancellation requests may not be accepted.
- Please inspect your package before accepting delivery whenever possible.
By placing an order with Mayon Boutique, you acknowledge and agree to our No Return / No Refund Policy.
Thank you for understanding and supporting Mayon Boutique. ❤️